Updated Date: 01 November 2024
Introduction
byPINKLAND Ltd. (“byPINKLAND,” “we,” “our,” or “us”) is based in the United Kingdom and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you access or use our website, services, or any related digital properties (collectively, the “Platform”).
By using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy, which complies with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect personal information from you when you interact with our Platform, including but not limited to:
- Personal Information Provided Directly by You: Name, email address, contact details, shipping and billing information, payment information, and account preferences.
- Automatically Collected Information: IP address, browser type, device information, operating system, location data, and usage statistics collected through cookies or similar technologies.
- Information from Vendors: Data shared by vendors to enable order fulfillment, delivery, and customer support.
- Marketing Data: Preferences and feedback provided by you regarding promotions, newsletters, and marketing communications.
2. How We Use Your Information
We use the information collected to:
- Operate and improve the Platform and services.
- Process transactions, including coordinating with vendors for order fulfillment and delivery.
- Communicate with you about your account, orders, and customer service inquiries.
- Personalize your experience on the Platform and recommend relevant products or services.
- Conduct analytics to enhance our services and user experience.
- Comply with legal obligations and enforce our policies.
3. Sharing Your Information
We may share your personal information with:
- Vendors: To facilitate order processing and direct product delivery.
- Service Providers: Including logistics providers, payment processors, advertisers, ad platforms and networks, social media platforms and our marketing partners.
- Brands and other businesses whose products or services we sell or promote through the Digital Properties, or whose ads we allow to be placed on the Digital Properties;
- Commercial data partners to whom we make information available for their own marketing purposes; and
- Partners who work with us on promotional opportunities, including co-branded products and services.
- Legal Authorities: To comply with legal obligations or protect our rights.
- Business Transfers: If byPINKLAND Ltd. is involved in a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our Platform. These may be used to:
- Personalize your browsing and shopping experience.
- Analyze usage patterns and measure the performance of our Platform.
- Deliver targeted advertising and promotions.
You can manage your cookie preferences through your browser settings or our Cookie Preference Tool. For more details, please see our Cookie Policy.
5. Your Rights
As a UK-based user, you have the following rights under the UK GDPR:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data in certain circumstances.
- Restriction: Request to restrict processing of your personal data.
- Data Portability: Request to transfer your data to another provider.
- Objection: Object to the processing of your data for specific purposes, such as marketing.
To exercise your rights, contact us at hello@bypinkland.com. We will respond within the legally required timeframe.
6. Data Transfers / External Link
Your personal information may be transferred outside the UK. Where this occurs, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data.
Our Digital Properties may contain links to external sites or other online services that we do not control, including those embedded in third party advertisements or sponsor information. We are not responsible for the privacy practices or data collection policies of such third-party services. You should consult the privacy notices of those third-party services for details on their practices.
7. Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Security
We implement robust technical and organizational measures to protect your personal data. However, no online system is completely secure, and we cannot guarantee absolute data security.
9. Children’s Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the effective date updated accordingly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: hello@bypinkland.com
Address: byPINKLAND Ltd., 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Engagement Policy
byPINKLAND values the trust and relationships we build with our global audience and collaborators to deliver inspiring beauty, fashion, and lifestyle content daily. We are equally committed to maintaining a secure digital environment for our users, partners, and brand.
It is crucial to note that byPINKLAND does not engage in solicitation or phishing activities. Any official correspondence from us will originate from an email address ending in @bypinkland.com. Emails from any other domain claiming to represent byPINKLAND Ltd. or its affiliates are fraudulent and likely part of a scam intended to steal personal information or money.
We take such matters very seriously and are committed to investigating and pursuing aggressive legal action, including criminal charges, against individuals misrepresenting themselves as employees or partners of byPINKLAND. If you receive suspicious communication, please report it to us immediately.
Thank you for helping us ensure that byPINKLAND remains a safe and trusted platform for everyone.